ZuumCraft, Inc.

Frequently Asked Questions

Q: What is ZuumCraft, Inc.?
A: ZuumCraft, Inc. Headquartered in San Diego, California, designs, manufactures, and markets three-wheeled Very Light Electrical Vehicles to provide environmentally sensitive short distance transportation.

Q: What is a Zuumer?
A: The Zuumer is a zero-emission three-wheel Very-Light Electric Vehicle (VLEV). The first model is the Limited Edition Zuumer with multiple follow-up Zuumer models planned.

Q: Where can a Zuumer be ridden?
A: Zuumers can be ridden on bicycle paths and on the side of the road. In some cities, on certain days and times, only electric and human powered vehicles are permitted in congested core areas.

Q: Do I need a license or special license to ride a Zuumer?
A: Not at this time, the Zuumer is typically classified as a bicycle, although this can vary by location. Local rules for bicycles should be observed.

Q: Does a Zuumer require some sort of vehicle license?
A: The Zuumer is not required to have a vehicle license.

Q: Am I required to wear a helmet?
A: Observe local regulations. The company strongly urges riders to wear a helmet.

Q: What makes a Zuumer fun, interesting or unique?
A: The Zuumer is the ultimate in “Cool, Green, Fun“ transportation! The rider enjoys an amazingly stable ride and the ability to carve turns similar to snowboarding, skiing and surfing. The company’s patent pending “L2S” (Lean2Steer) rear suspension is key to the Zuumer’s awesome ride.

Q: What makes a Zuumer go?
A: The Zuumer is powered by a state-of-the-art system comprised of a high efficiency 1000 watt electric motor in the front wheel, advanced lithium polymer batteries, and an electronic controller.

Q: What kind of batteries does a Zuumer use?
A: The Zuumer uses two 24 volt, 11.5 amp hour, lithium polymer batteries that are fitted in a light weight aluminum housing with a carrying handle. The batteries weigh 6 lbs (2.7 Kg) each.

Q: How do I charge the Zuumer batteries?
A: The Zuumer comes with a standard portable charger which plugs into a wall socket. An optional high-speed charger upgrade is available at additional cost.

Q: How long does it take to charge the Zuumer batteries?
A: Battery charge time from empty using the standard charger normally takes 3-4 hours. The high-speed charger will reduce charge time.

Q: How far will a Zuumer go on a single battery charge?
A: The Zuumer will go 15-20 miles on level terrain with a full charge. Driving style and carried weight will impact Zuumer range.

Q: How long will batteries last?
A: Batteries should last 700 cycles (complete charges) or approximately 5years with normal use.

Q: How fast does a Zuumer go?
A: The Zuumer will go about 20 mph on level ground

Q: What kind or brakes does the Zuumer have?
A: The Zuumer has a cable operated front disk brake, and cable operated disk brakes on the rear wheels

Q: What is the Zuumer braking distance?
A: Under normal conditions, the Zuumer stops from 20 MPH in 15 feet.

Q: What kind of maintenance does the Zuumer need?
A: The Zuumer is designed to be a very low maintenance vehicle. Brakes may need adjusting occasionally. Brake pads may need replacement after a few years. These are easy tasks the owner can do or go to any bike shop.

Q: What kind of accessories does the Zuumer have?
A: Zuumer accessories will include soft-sided carrying baskets, high performance battery charger, clothing items, and more.

Q: How well does a Zummer climb steep roads?
A: The Zuumer has been successfully tested to robustly climb 10% -12% grades with a 200 pound rider.

Q: How does the Zummer handle on wet roads?
A: The Zuumer handling on wet roads is exceptional. Unless there are unusual road conditions, like excessive oil on the road, it is difficult to make the Zuumer skid or slip due to its fundamental design.

Q: What kind of warranty or guarantee does the Zuumer have?
A: The Zuumer carries a 1 year limited warranty against defects of material and workmanship on its drive train components and all other components for a period of 90 days against defects in materials and workmanship.

Q: Where can I buy a Zuumer?
A: Zuumers can be bought from the company website (the company sales department)

Q: Where can I get my Zuumer serviced if it ever needs it?
A: Most routine service – brakes, tires, tubes, etc. - can be provided by your local bicycle shop. All other care will be provided by the company's customer service department.

Q: Where can I buy Zuumer spare parts?
A: Spare parts will be available from the company's customer service department.